Privacy Notice & Cookies Policy (the "Privacy Statement")
Privacy
Seviora Holdings Pte. Ltd (“Seviora”) is committed to protecting and respecting your privacy.
This Privacy Statement (together with our Terms of Use and any other documents referred to in it) sets out (i) the basis on which we will process any personal data we collect from you, or that you provide to us; and (ii) information on our use of cookies. Please read the following carefully to understand our views and practices regarding cookies, your personal data, and how we will treat such information. By visiting our website, you are accepting and agreeing to our practices described in this Privacy Statement (as may be amended by us from time to time).
COLLECTION AND PROCESSING OF PERSONAL DATA
You can use and browse our website without having to disclose your personal data, except as may be necessary to allow us to respond to your requests or in cases where you contact us directly.
We collect personal data (which may include sensitive personal data) when you provide it to us, through registration, completion of forms, emails, enquiries and requests, and similar situations in which you have chosen to provide the information to us.
The information you give us may include, but is not limited to, your name, address and email. If you choose not to provide such information, it may not be possible for us to respond to your request or enquiry.
We will retain control of, and responsibility for, the use of any personal data you disclose to us. Such data shall remain in our possession, or that of data intermediaries acting on our behalf.
PURPOSES OF USE
All personal data and other information collected may be used by Seviora individually or collectively and may be combined with other information for one or more of the following purposes:
- Responding to your enquiries or requests pursuant to your emails, telephone calls, faxes and/or submission of form(s);
- Responding to your job/internship application or your recruitment queries;
- Responding to and taking follow-up action on complaints;
- Performing office and operational administrative matters following your request;
- Seeking feedback and comments on Seviora's business and operational matters; or
- Complying with applicable laws, regulations and other requirements (e.g. providing assistance to law enforcement agencies, regulatory authorities and other governmental agencies), and performing internal audits.
IP ADDRESSES
When you use our website, we may collect and store information about your computer (including your IP address, operating system and browser type) for system administration. This is statistical data about our users' browsing actions and patterns. This data could possibly lead to your identification, but we, and our data intermediaries, do not use it to do so unless permitted by law.
COOKIES
Our website uses cookies to track your activities on our website and for the purposes described in this Privacy Statement. These cookies also allow us to distinguish you from other users of our website by storing generally non-personally identifiable information (e.g. session information such as the number of times you visit our website and the location from which you are accessing the website). Cookies will not generally allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.
However, please note that some limited information is personally identifiable for the purposes of:
- managing and customising your experience on the website/platform;
- analysing trends and improving our site for our users; and
- delivering content tailored to your interests and the manner in which you browse our websites and platforms.
Any other information is anonymised and/or aggregated to produce statistical reports that enable us to evaluate the use of our website; and to make improvements to, and increase efficiency when you browse our website.
By using our website, applications or platforms, you agree to the use of cookies and other technologies as set out in this Privacy Statement. If you do not agree to such use please either refrain from using the relevant website, applications or platform, or adjust your browser settings to disable, control or delete cookies.
Changing your browser settings may limit the functionality of some web pages or prevent them from loading properly. Please note that this website may not process or honour “Do Not Track” (DNT) requests.
THIRD PARTY WEBSITES
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Third parties (including, for example, advertising networks and providers of external services like Google Analytics) may use cookies which are downloaded when you visit our site. These cookies are likely to be analytical, performance or targeting cookies.
DISCLOSURE OF YOUR PERSONAL DATA
To respond to or process your requests to Seviora, we may have to disclose your personal data to any member of our group or to third parties such as our service providers and professional advisors. You hereby authorise us to transfer your personal data to such third parties, who will process your personal data in accordance with this Privacy Statement. Your personal data will not be disclosed to any further parties, unless we have obtained your consent or are legally required to do so.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing and processing. Such personal data will be protected in accordance with the local practices and laws, rules and regulations (including any governmental acts and orders) in such countries which may not necessarily provide an equivalent or adequate level of protection for personal data as Singapore. Nonetheless, Seviora will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Statement.
SECURITY
We use technical and organisational security precautions to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments.
DATA RETENTION
We retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.
RIGHT TO WITHDRAW CONSENT, REQUEST ACCESS TO, AND CORRECTION OF PERSONAL DATA
You have the right to withdraw consent, request access to, and correction of personal data that Seviora holds about you in accordance with applicable laws.
If you have any questions or feedback relating to your personal data or this Privacy Statement or you would like to withdraw your consent to any use of your personal data or would like to obtain access and make corrections to your personal data records, you may reach us at:
- Call +65 6727 2388; or
- Email legalandcompliance@sevioragroup.com
We may charge a reasonable fee to process an access request, regardless of whether or not access to the personal data requested is eventually provided by us. We will notify you of such applicable fee in writing upon receiving your request.
We further reserve the right to refuse to comply with your request for access or correction to your personal data under Personal Data Protection Act 2012 and if we refuse to comply with such request, you will be informed of such refusal and the reason for the same.
CHANGES TO OUR PRIVACY STATEMENT
This Privacy Statement may be amended, supplemented, modified and updated from time to time without prior notice. Please check back regularly for any updates to ensure you are aware of how your personal data is being handled. If you continue to use our products and services, maintain any account with us, access our website and/or otherwise provide information to or communicate with us, you are deemed to have agreed to such change without reservation.
CONTACT
Questions, comments, complaints and requests regarding your personal data or this Privacy Statement should be addressed to legalandcompliance@sevioragroup.com.
This Privacy Statement shall be governed by, and construed in accordance with, the laws of Singapore. Any dispute arising out of or in connection with this Privacy Statement shall be referred to and finally resolved by the courts of Singapore and both you and we hereby unconditionally and irrevocably submit to the exclusive jurisdiction of the courts of Singapore.